27.0
Privacy is important to us. Our Privacy Policy covers what data we collect and how we use it, disclose, transfer and store your information.
27.1
Information We collect: We collect information about you if you make an enquiry as a potential client, or we do business with you as a Client, Consultant, contractor, sub Contractor, Supplier, Manufacturer
27.2
Use of Information: Any information we collect may be used to:-
Respond to you via your supplied contact details, you may choose to be contacted via email, or post
Respond to you about projects by email or telephone
The information you provide us with will be used to personalise our services to suit your individual or company’s needs, for instance we Design Buildings to suit our Client’s needs and aspirations.
To improve our website - we aim to improve our website and the information we publish so that it provides information on our projects and the services we provide.
From time to time we may send emails or correspondence about our practice, news, or service information
27.3
Personal Information We Use:
We use a variety of personal information depending on the services we deliver to you. For all our services we need your name, address, contact details, to allow us to locate your premises /land. For some services we might need additional information for example:-
Bank details for payments.
Information to allow us to check your identity and information about your credit history
Proof of identity – and money laundering
Fraud prevention, and to meet legal obligations
Any other information that is relevant to be able to provide the contracted services to you, meet or enforce legal obligation or where it is fair and reasonable for us to do so.
On some projects we may ask for information relating to medical or disability conditions for instance where we are designing buildings that need to be tailored to suit those needs, and the needs of occupants and visitors to a building we are designing.
27.4
Security of Information: Any data submitted to our third party data processor (Mail Chimp) is secure and adheres to GDPR regulation. You may unsubscribe to email subscriptions at any time.
27.5
Protection of Information: Enquiries submitted via our website form: (from our contact page)
Data is not stored on our website. This data is transferred via the form and emailed to us to allow us to respond to specific project enquiries.
27.6
Disclosure of Information: We do not sell, trade or otherwise transfer to other parties any personal information.
this does not include trusted third parties who act as regular consultants, or who assist us in the operation oof our business, website, or services we provide to you.
Such trusted third parties may have access to personally identifiable information on a need to know basis and will be contractually obliged to keep your information confidential.
We may also release your information when we believe it appropriate to comply with the law, or protect other rights, property or safety.
27.7
Consent and Legal Basis: By appointing this practice and the services we provide you are consenting to us contacting you and using the information you provide us to carry out the Services you are appointing us to carry out.
27.8
We only use your personal information where permitted by law. Where:-
1. We have your consent (if consent is needed)
2. We need to use the information to comply with our legal obligations
3. We need to use the information to perform a contract with you: and/or
4. It is fair and reasonable to use your personal information either in our interests or someone else’s interests where there is no disadvantage to you. This can include where it is in our interests to contact you about services, market to you, or collaborate with others on a project or to improve our services.
Where we have your consent, you have the right to withdraw it.
Further details relating to our privacy policy can be found on our website.